From qualbuy, your satisfaction is what we strive for.
We are absolutely confident that you will be happy with your purchase from us Because each tea tasted. We understand; however, that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.We offer a comprehensive return policy to ensure that once you own a qualbuy product.
We accept 7-day Policy Return for the following reasons
1. Hair wrong tea
2. Received Damaged goods.
3. Mis-shipped products.
Once your return is received and inspected by our warehouse staff (usually within 48 hours of receipt), we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-14 business days after your credit is applied for it to post to your account
Notes: Please bring your package to your local post office, then choose a shipment method with tracking number. We can only receive the package from overseas post office.